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Information and Support

The Epilepsy Foundation InfoLine provides confidential telephone support services across Australia and is open to people living with epilepsy, their families and friends, health professionals, service providers and the general community.

The InfoLine is available Australia wide from 9am – 4pm (Eastern Standard Time), Monday to Friday (excluding public holidays). A message bank is available for after hour calls and one of our Support Workers will be in contact.

What support does the Information Line provide:

  • Understanding and support around epilepsy.
  • Practical information and advice.
  • Information and information sheets.
  • Information and referral to the full range of Epilepsy Foundation services.

The Epilepsy InfoLine is not a crisis line. In an emergency please call “000” for assistance.

Our Rights and Responsibilities brochure (PDF 297kb) outlines your rights and your responsibilities as a client of the Epilepsy Foundation as well as the rights and responsibilities of Epilepsy Foundation staff.

For information or support call our InfoLine on 1300 761 487 or you can also contact our InfoLine by email.

Alternatively you can use the form below and a Support Worker will get back to you:

By sending this message you consent to your details being recorded in our Client Database.  Please let us know if you would prefer not to have your details held.  Read our Privacy Policy here.


Other support lines include:

  • LifeLine 13 11 14
  • Kids HelpLine 1800 55 1800

Other Useful Links


Other epilepsy organisations
Epilepsy Australia
The International League Against Epilepsy
SUDEP Action

Parenting and children resources
Australian Pregnancy Register for Women on Antiepileptic Medication with Epilepsy
How to Give Medicines to Children
(Royal Children’s Hospital Resource)
Kids Health Info (Royal Children’s Hospital Information)
Siblings Australia
ACD Through The Maze Resource (Association for Children with a Disability) (PDF 958kb)
Brian Learns About Epilepsy (Epilepsy Scotland – Children’s resource) (PDF 1mb)
Farah and Ted Visit the Hospital (Epilepsy Scotland – Children’s resource) (PDF 1mb)
Little Poss (Epilepsy Queensland – Children’s interactive resource)

Young people resources
The Tea Room (Epilepsy Queensland & Scottish Epilepsy Initiative – A friendly space for young people with epilepsy)

Mental health and wellbeing
ARCVic ( Anxiety Recovery Centre Victoria)
Epilepsy, Anxiety and Depression (Beyond Blue) (PDF 2mb)

Advocacy supports
Disability Discrimination Legal Service
Disability Services Commissioner 
Victorian Equal Opportunity and Human Rights Commission 
Know Your Rights: Disability Discrimination (Australian Human Rights Commission) (PDF 394kb)

Families, carers and friends
Carers Victoria 

General supports and information
Centre for Service and Therapy Dogs Australia 
Better Health Channel
Guide to Australian Government Payments (Centrelink)
National Prescribing Service : MedicineWise
NDIS – National Disability Insurance Scheme
Pharmaceuticals Benefit Scheme
VICRoads – Medical Conditions and Driving